Privacy Policy
How we protect and handle your information at Be More Free
Effective Date: August 1, 2025
Our Commitment to Your Privacy
Be More Free respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
Important Note: The Neutral Zone process is not therapy, counseling, or medical treatment. We are not bound by HIPAA regulations, but we maintain strict confidentiality as outlined below.
Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number when booking sessions
- Session Information: What you choose to explore during Neutral Zone sessions
- Communication: Any messages you send through our contact forms or email
- Payment Information: Handled securely through our third-party payment processors
Information Automatically Collected
- Website Usage: Pages visited, time spent, referring websites
- Device Information: Browser type, operating system, IP address
- Cookies: Small files that enhance your website experience
How We Use Your Information
- Provide and improve the Neutral Zone process
- Schedule and conduct sessions
- Respond to your inquiries and provide customer support
- Send important updates about your sessions or our services
- Improve our website and user experience
- Comply with legal obligations
Session Confidentiality
What you share during Neutral Zone sessions is confidential and will not be disclosed except in the limited circumstances described below.
We maintain detailed session notes solely for the purpose of providing continuity in your exploration process. These notes are kept secure and are not shared.
When Confidentiality May Be Limited
We may be required to disclose information only when:
- Required by law or court order
- There is imminent danger to yourself or others
- We receive a valid subpoena or legal process
- You provide written consent to share specific information
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: Trusted third parties who help us operate our website and services (e.g., payment processors, scheduling platforms)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using SSL encryption
- Restricted access to personal information
- Regular security assessments and updates
- Secure storage of session records
Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal limitations)
- Opt out of non-essential communications
- Request a copy of your information in a portable format
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
We use cookies and similar technologies to enhance your website experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Users
Our services are provided globally via phone and video conferencing. By using our services, you consent to the transfer and processing of your information in the United States, where our servers are located.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Questions About Privacy?
We're committed to transparency about how we protect your information. Contact us if you have any questions or concerns.